Further information regarding our policies, practice and procedures can be found in the following handbooks. These are reviewed and updated each April and are available by contacting our head office.
- Company Handbook – outlines our employment practices.
- Fostering Handbook – policies and procedures for carers and staff.
- Assessment and Treatment Handbook – outlines our assessment methodology and therapeutic interventions.
- Fostering Panel Handbook – provides information on the work of the fostering panel including membership and procedures.
Complaints
MosaicFosterCare has a comprehensive Complaint Procedure which is available by emailing, calling or writing to us.